Last Updated: [19th September 2024]

At Meowwwsang, we want you and your cat to love our products. If you’re not completely satisfied with your purchase, we’re here to help!

 

Returns

• Items can be returned within 3 days of receiving your order.
• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it.
• Please contact our customer service team at [meowwwsang@gmail.com] to initiate a return.

 

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 5-7 business days.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange a faulty product, contact us at [meowwwsang@gmail.com].

 

Non-Returnable Items

• Certain items like gift cards or sale items may not be eligible for returns.

Shipping Costs

• You will be responsible for paying your own shipping costs for returning your item unless the product is defective.